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Successfully execute CX programs

Success isn’t driven simply by having the right plan — it depends on how well you execute. Forrester’s Customer Experience Transformation Playbook delivers relevant, objective insights that can help you make decisions, minimize risk, and drive growth.

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Learn more about the CX Transformation Playbook

Connect with the Forrester team to better understand how Playbooks can help you take on your CX initiatives.





Learn more about how Forrester can help at our upcoming CX Forums and at our free on-demand and live events..