Future Of Retail Three-Part Series

A complimentary Forrester online event series


Join us for a three-part online event series on the future of retail where VP, Research Director Fiona Swerdlow speaks with Forrester retail experts about the biggest threats and opportunities that will impact your business in the year ahead.

  • In Part One, understand the role your customers will play in shaping the evolution of loyalty programs, personalization efforts, and your physical store. Featuring: James McQuivey, Brendan Witcher, Emily Collins and Sucharita Kodali.

  • In Part Two, learn how to enhance customer engagement by leveraging technology and talent. Featuring: Matthew Guarini and George Lawrie.

  • In Part Three, discover the importance of fostering partnerships with major tech players and how to use insights to drive growth. Featuring: Sucharita Kodali, Cinny Little and Brendan Miller.

Thank you

Thank you for completing the form to watch our on-demand online events.

Watch Part One

Watch Part Two

Watch Part Three

Ready to get started now? Become a client or give us a call:

  • Americas: +1 615.395.3401
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  • Asia: +65 64267036

In the meantime, feel free to check out our complimentary webinars or subscribe to our blog.


Fiona Swerdlow

VP, Research Director

Also Featuring:

James McQuivey

VP, Principal Analyst


Brendan Witcher

VP, Principal Analyst


Emily Collins

Senior Analyst


Sucharita Kodali

VP, Principal Analyst


Matthew Guarini

VP, Research Director


George Lawrie

VP, Principal Analyst


Cinny Little

Senior Analyst


Brendan Miller

Principal Analyst