Future Of Retail Three-Part Series

Join us for a three-part online event series on the future of retail where VP, Research Director Fiona Swerdlow speaks with Forrester retail experts about the biggest threats and opportunities that will impact your business in the year ahead.

• In Part One, understand the role your customers will play in shaping the evolution of loyalty programs, personalization efforts, and your physical store. Featuring: James McQuivey, Brendan Witcher, Emily Collins and Sucharita Kodali.


• In Part Two, learn how to enhance customer engagement by leveraging technology and talent. Featuring: Matthew Guarini and George Lawrie.


• In Part Three, discover the importance of fostering partnerships with major tech players and how to use insights to drive growth. Featuring: Sucharita Kodali, Cinny Little and Brendan Miller.